AFTER-SALES
SERVICING YOUR WATCH
The balance wheel in an automatic Frederique Constant watch swings 28,800 times an hour and the gear train moves forward 691,200 times in 24 hours. In four years, this represents over one billion impulses. We advise you to bring your watch every 4 years to an official Frederique Constant Retailer where a trained watchmaker will meticulously inspect it before cleaning and lubricating the movement thoroughly. You may check the Retailer Locator on the website for a service centre near you or contact the distributor for your country.
Full service
Servicing involves cleaning and lubricating the movement, As well as replacing any defective parts of the movement, a new battery and seals. We then carry out water-resistance testing according to our specifications. Finally, the case and strap are cleaned in an ultrasonic bath.
Not included in the servicing: Changing of the case, dial, strap.
Partial service
A partial service includes the localised cleaning and lubrication of one or more parts of the movement, as well as changing the seals. We then carry out water-resistance testing according to our specifications. Finally, the case and strap are cleaned in an ultrasonic bath.
Battery replacement
The battery service includes replacing the battery with a new one (depending on use, its lifespan can be between 6 months and 2 years) as well as changing the seals. We then carry out water-resistance testing according to our specifications. Finally, the case and strap are cleaned in an ultrasonic bath.